Terms & Conditions
The terms, service agreements, and operational policies governing relocation services at MOVEIT MOVERS
Terms & Conditions
Please review the standard terms, client obligations, and service guidelines governing all packing, moving, vehicle transportation, and storage services provided by MOVEIT MOVERS.
Booking, Quotations & Price Validity
Quotations provided by MOVEIT MOVERS are generated based on the initial inventory item list, pickup/drop floor levels, elevator availability, and packing material specifications supplied by the customer. Any subsequent addition of items, changes in shifting route, long-carry distances, or extended vehicle detention at origin/destination will be billed according to revised standard rates.
Packing, Loading & Transit Schedules
Our trained moving crew utilizes high-grade multi-layer packing materials (bubble wrap, corrugated sheets, stretch films, and waterproof carton boxes) for maximum protection. While we make every endeavor to maintain punctual delivery timelines, transit durations are subject to statutory highway regulations, state border clearances, weather conditions, or unforeseen road circumstances.
Transit Insurance & Liability Limits
Comprehensive transit insurance (covering transit risks, vehicle accidents, and fire hazards) is strongly advised for all intercity moves. For uninsured consignments, carrier liability is limited as prescribed under the Indian Carriage by Road Act. Pre-existing wear, internal mechanical/electronic failures, or items self-packed by the customer are not covered under standard transit liability.
Prohibited & Hazardous Articles
Customers are strictly prohibited from packing hazardous, inflammable, or restricted items including gas cylinders, petroleum products, explosives, firearms, contraband goods, perishable food items, live plants, liquid containers, hard cash, jewelry, and original vital documents. MOVEIT MOVERS reserves the right to inspect consignments and reject prohibited articles.
Payment Milestones & Billing Terms
For local moves, full payment is due upon delivery and unloading. For domestic/intercity relocations, a token booking advance is payable at confirmation, part payment upon completion of loading at origin, and the balance settled before unloading at destination. All payments must be made to official company accounts or authorized payment modes against GST invoices.
Rescheduling, Cancellation & Refund Policy
Any request to reschedule or cancel a confirmed moving slot must be submitted in writing or via our customer support desk at least 24 to 48 hours prior to the scheduled packing time. Applicable advance deposit refunds or booking adjustments will be processed in accordance with company cancellation terms.
Questions Regarding Our Terms?
Contact our customer assistance desk for any clarifications before confirming your move.